Frequently Asked Questions

Quick answers to your most common questions about bikes, servicing, delivery, and support.

What bikes do you sell?
We stock road, mountain, gravel, commuter, kids’ bikes, and e-bikes — all selected for NZ conditions.
Some of our brands include: Merida. Marin, Norco, Giro, Fox, Rockshox and many more.
What payment options do you accept?
We accept major credit/debit cards, digital payments, flexible payment options, and Afterpay finance, as well as POLi Internet Banking.
Where Do You Ship to & What Are Your Delivery Rates?
Bike Delivery:
FREE– Bay of Plenty & Waikato
$49 – Auckland
$199 – Rest of North Island

Small items such as parts and accessories are shipped nationwide for $5.99 and orders over $99 are FREE.
Full delivery information can be found HERE
How fast is servicing?
We prioritise fast turnarounds to get you back riding sooner.
Book a Service
Can I talk to an expert before buying?
Yes — get personalised advice via our Ask a Bike Expert service.
Bike to Work Programme
Save 32–63% using NZ’s Bike to Work scheme.
Learn More
Do you offer e-bike rentals?
Yes — perfect for commuting, exploring, or trying before buying.
View Rentals
Bike Safety Programme
A complete safety check to ensure your bike is road-ready and performing properly.
Book a Safety Check

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