Frequently Asked Questions

Quick answers to your most common questions about bikes, servicing, delivery, and support.

What bikes do you sell?
We stock road, mountain, gravel, commuter, kids’ bikes, and e-bikes — all selected for NZ conditions.
What payment options do you accept?
We accept major credit/debit cards, digital payments, flexible payment options, and Afterpay finance.
Where Do You Ship to & What Are Your Delivery Rates?
Bike Delivery:
FREE– Bay of Plenty & Waikato
$99 – Auckland
$199 – Rest of North Island

Small items such as parts and accessories are shipped nationwide.
Full delivery information can be found HERE
How fast is servicing?
We prioritise fast turnarounds to get you back riding sooner.
Book a Service
Can I talk to an expert before buying?
Yes — get personalised advice via our Ask a Bike Expert service.
Bike to Work Programme
Save 32–63% using NZ’s Bike to Work scheme.
Learn More
Do you offer e-bike rentals?
Yes — perfect for commuting, exploring, or trying before buying.
View Rentals
Bike Safety Programme
A complete safety check to ensure your bike is road-ready and performing properly.
Book a Safety Check