Frequently asked questions
Quick answers to your most common questions about bikes, servicing, delivery, and support.
We stock road, mountain, gravel, commuter, kids' bikes, and e-bikes, all selected for NZ conditions.
Some of our brands include: Merida, Marin, Norco, Giro, Fox, Rockshox and many more.
We accept major credit/debit cards, digital payments, flexible payment options, Afterpay and finance, as well as POLi Internet Banking.
For the full list of Ways To Pay, click here.
Bike delivery
South Island deliveries may take a little longer — we'll keep you updated every step of the way.
Small items such as parts and accessories are shipped nationwide for $9.99, and orders over $149 are FREE.
Full delivery information can be found here.
We prioritise fast turnarounds to get you back riding sooner.
Yes! Get personalised advice via our Ask a Bike Expert service.
Save 32 to 63% using NZ's Bike to Work scheme.
Yes! Perfect for commuting, exploring, or trying before buying.
A complete safety check to ensure your bike is road-ready and performing properly.